Reviews
Jaye is my water guru. He has spent a lot of time advising me when issues arise. I learn something new from him with each conversation. On his recent visit he pointed out that it was important to get a wifi module for our tankless water heater so that we can turn off the continuous pump. When the water softener is going through the cleaning phase there is no softened water going into the water heater, only hard water. This means there is more potential for corrosive buildup of hard water deposits in the heater during this time. So to ensure the longevity of the water heater this means descaling more often along with the added cost associated with doing that. Thanks Jaye!
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We are extremely happy with All Cities Water Treatment. From the initial visit through installation, the entire process was professional and smooth.
Jaye came out for the estimate and home visit for our water softener and reverse osmosis system. He explained everything clearly, answered all of our questions, and made the decision easy without any pressure.
Eddie handled the installation and was excellent. He was punctual, organized, and took the time to do a clean, careful job. Everything looks neat and works exactly as expected.
The system has made a noticeable difference in our water quality, and we feel very good about the purchase. I would absolutely recommend All Cities Water Treatment to anyone considering a softener or RO system.
Jaye came out for the estimate and home visit for our water softener and reverse osmosis system. He explained everything clearly, answered all of our questions, and made the decision easy without any pressure.
Eddie handled the installation and was excellent. He was punctual, organized, and took the time to do a clean, careful job. Everything looks neat and works exactly as expected.
The system has made a noticeable difference in our water quality, and we feel very good about the purchase. I would absolutely recommend All Cities Water Treatment to anyone considering a softener or RO system.
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After doing a lot of research on all the various water softener/conditioner options, I knew I wanted to talk to people who specialize in water treatment as I was a bit overwhelmed with all the different information out there.
I got in touch with Jaye at All Cities Water Treatment and he helped walk me through everything I needed to know about my water and how to treat it. He candidly answered some of the questions I had along with explaining the different options they offer but never tried to sell me on anything I didn't need. Jaye let me know that once I have a system it's very easy to add things on if I want.
Jaye came out to my home for a consultation and to look at the plumbing. He drafted up a plan for the drainage of our new system and we got on the schedule for install the following week. The estimate was extremely fair compared to some others I had received.
Eddie arrived promptly and did an amazing job with the install, replacing a failing valve, tucking and hiding piping for the drain. He was super knowledgeable on the system and walked me through the basics of what I needed to do.
We are already starting to feel and see that the water is softer and cleaner. I will be recommending All Cities Water Treatment to anyone who is curious about water treatment!
I got in touch with Jaye at All Cities Water Treatment and he helped walk me through everything I needed to know about my water and how to treat it. He candidly answered some of the questions I had along with explaining the different options they offer but never tried to sell me on anything I didn't need. Jaye let me know that once I have a system it's very easy to add things on if I want.
Jaye came out to my home for a consultation and to look at the plumbing. He drafted up a plan for the drainage of our new system and we got on the schedule for install the following week. The estimate was extremely fair compared to some others I had received.
Eddie arrived promptly and did an amazing job with the install, replacing a failing valve, tucking and hiding piping for the drain. He was super knowledgeable on the system and walked me through the basics of what I needed to do.
We are already starting to feel and see that the water is softer and cleaner. I will be recommending All Cities Water Treatment to anyone who is curious about water treatment!
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After doing a lot of research on all the various water softener/conditioner options, I knew I wanted to talk to people who specialize in water treatment as I was a bit overwhelmed with all the different information out there. I got in touch with Jaye at All Cities Water Treatment and he helped walk me through everything I needed to know about my water and how to treat it. He candidly answered some of the questions I had along with explaining the different options they offer but never tried to sell me on anything I didn't need. Jaye let me know that once I have a system it's very easy to add things on if I want. Jaye came out to my home for a consultation and to look at the plumbing. He drafted up a plan for the drainage of our new system and we got on the schedule for install the following week. The estimate was extremely fair compared to some others I had received. Eddie arrived promptly and did an amazing job with the install, replacing a failing valve, tucking and hiding piping for the drain. He was super knowledgeable on the system and walked me through the basics of what I needed to do. We are already starting to feel and see that the water is softer and cleaner. I will be recommending All Cities Water Treatment to anyone who is curious about water treatment! read more...read less...
Installed whole house water softener, hot water recirculating pump, and reverse osmosis water filter for kitchen. Has been flawless since install over a year ago. Just had my first service. They've been a joy to work with, would highly recommend for anyone dealing with San Diego's notoriously hard water.
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Marvin is our regular guy and has come out each year since install to do our maintenance checks. This year, Jesus was scheduled and he was just as great. Both are professional, friendly and knowledgeable. They arrive within the scheduled time, sometimes even earlier, and are ready to go. Appreciate that we can trust All Cities Water with our systems no matter which tech comes out. Grateful that we can have safer and cleaner water for our family. Shoutout also to Rosa who schedules the appointments each year. She is so helpful and does her best to accommodate our schedule. What a great team to work with!
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Marvin is our regular guy and has come out each year since install to do our maintenance checks. This year, Jesus was scheduled and he was just as great. Both are professional, friendly and knowledgeable. They arrive within the scheduled time, sometimes even earlier, and are ready to go. Appreciate that we can trust All Cities Water with our systems no matter which tech comes out. Grateful that we can have safer and cleaner water for our family. Shoutout also to Rosa who schedules the appointments each year. She is so helpful and does her best to accommodate our schedule. What a great team to work with! read more...read less...
It all started with a call with Jaye. He answered all my questions and won me over with his straight shooter insight and the fact that their whole home system uses salt for a good reason...there's no better way to reduce hardness with our San Diego water. Then to add, they have charcoal filter built into the system to help reduce Chlorine and chloramine, I was sold. Very reasonable pricing and matched a competitor. Edie did a thorough job installing the unit cleanly and when I discovered a leak post installation, Jesus came out and found it was with my PRV regulator, which I addressed separately. Now everything is working great! I just wish I would have done this sooner! Can't wait to have them add a reverse osmosis system next when we're ready! read more...read less...
Jesus was great; he was professional, friendly and knowledgeable, and early & ready to go for our appointment. Appreciate that we can trust All Cities Water with our systems no matter which tech comes out. Grateful that we can have safer and cleaner water for our family.
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We got a whole house filtration system installed recently. The process started with a very thorough phone call explaining everything needed and addressed all questions and concerns. The pricing was fair and never changed from what was initially discussed. The technician showed up on time and did the work quickly and neatly. In a time where good service and honesty are not always a thing , all cities is shining bright! read more...read less...
Have had the pleasure of dealing with All Cities for many years. Jesus and the rest of the service technicians have been polite, on time and a pleasure to work with. Rosa the office manager is easy to reach, informative and keeps everything organized.
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We’ve had All Cities whole house system for years now and couldn’t be happier with the system itself and their outstanding customer service. My in-laws installed the whole house system on our advice and we continue to recommend All Cities to our family and friends.
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All Cities Water Treatment truly sets the gold standard for customer service. I had an issue with my water softener system, and when they came out for maintenance, they didn’t just do a quick check—they took the time to carefully isolate the problem and explain everything to me in detail. Their team was incredibly thorough, professional, and kind throughout the entire process.
What really stood out was how they treated me like family. You can tell they genuinely care about their customers and operate with integrity. No upselling, no shortcuts—just honest work and real solutions. I’m so grateful for their help and wouldn’t trust anyone else with my water treatment needs. Highly recommend!
What really stood out was how they treated me like family. You can tell they genuinely care about their customers and operate with integrity. No upselling, no shortcuts—just honest work and real solutions. I’m so grateful for their help and wouldn’t trust anyone else with my water treatment needs. Highly recommend!
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Excellent problem solving skills and communication! I had scheduled a Plumber to change out bathroom fixtures much earlier in the day and they were very late. But All Cities technician was unfazed, he communicated very well with both Plumber and myself to ensure that he could get my filters changed quickly and that I knew what to do once the water was restored.
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Marvin is the Man! So knowledgeable and professional in his work. Wonderful personal skills in communicating and solving a recent issue related to my system. A great asset to All Cities Water Treatment. Will continue to call on Marvin to perform future service needs. Thank you Marvin!
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I had Marvin come and install my RO system at the house. He did a fabulous job. The area under my sink is very small, yet he was able to professionally install my system while maximizing the remaining space for me. I appreciated that. Also, when scheduling the appontment with Jaye, he was patient and explained all my options to get clean drinking water to my house. Did not try to upsell me on various things which makes me trust him. I would recommend All Cities Water to anyone. read more...read less...
I had a great experience with All Cities Water Treatment, and I want to give a big shoutout to Marvin Pantig! From the start, he was incredibly helpful, professional, and informative. He clearly knows his work inside and out and took the time to explain everything in a way that was easy to understand. You can tell he genuinely cares about providing quality service and making sure everything is done right.Marvin made the whole process smooth and stress free. It's not every day you come across someone who's not only skilled but also kind, respectful, and passionate about what they do. If you're looking for water treatment services, I highly recommend asking for Marvin. You'll be in great hands! read more...read less...
We are beyond pleased with our Charger Pro 1054 whole house water system (filter and softener) purchased and installed by All Cities Water Treatment. From our first conversation with Jaye to the installation by Eddie, the process was quick and straightforward. Trust me when I say that you will not find a better system to combat the hard water we battle in San Diego. Our water is supplied by the Vallecitos Water Distrct. The TDS from our kitchen sink without filtration is around 500. After the initial flushing of the whole house system, the TDS from the kitchen tap dropped to 302. We go a step further and have an RO system for our drinking water which drops it down to 15. The softener component of this system is wonderful too. Less shampoo, soap, laundry detergent and fabric softener needed. I wish we would have done this years ago! Excellent return on our investment. Thank you Jaye and Eddie.
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All Cities came and installed a kitchen water filter for us after we were recommended this company by a friend. They were very professional, on time, knowledgeable and we love the product! We are very happy with the filter and glad we moved forward with installing it. read more...read less...
From when I first called I new I found the right company. Very professional and patient, answered all my questions and addressed any concerns. When Marvin arrived he assessed everything and went to work. Marvin cleaned everything up and made the install even cleaner than what I had with my old RO system. Marvin was such a pleasure and made more recommendations that I will definitely follow up on. Great job All Cities! read more...read less...
Purchased a new home last year, and finally got around to getting a water softener system installed. Had a few friends near us who also went through All Cities Water Treatment, so we decided to pull the trigger. Spoke with Jaye, and was very straight forward and easy to talk to. Sent him a couple photos of our water line setup, and he got us scheduled right away. Eddie came on the day of the appointment, and was very easy to chat with. He got right to work, and once he was done, gave me a great explanation of how the setup works, and what to do. Would definitely go to them again, and would recommend to friends and family as well! read more...read less...
Jesus was very thorough, professional and quick. Also a very nice young man. Would welcome him back. Much better than the experience we had two years ago when you sent a very high-pressure rep who said we needed to have system replaced (which is still not the case). Each of the reps the past two years have been very good (also the ones before that).
We've used All Cities for more than two decades and had only one bad experience. But that one almost cost you a loyal and happy customer.
Bill
We've used All Cities for more than two decades and had only one bad experience. But that one almost cost you a loyal and happy customer.
Bill
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All Cities Water Treatment was very helpful in suggesting a water filtration system that removed contaminants and fluoride for an under sink set up. They were accommodating when I had to reschedule. Jesus did a quick install and provided me details on the tank, filters, shut off valves, and flushing tactics.
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Customer Uploaded Pictures
All Cities Water Treatment was very helpful in suggesting a water filtration system that removed contaminants and fluoride for an under sink set up. They were accommodating when I had to reschedule. Jesus did a quick install and provided me details on the tank, filters, shut off valves, and flushing tactics.
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Every year i have to changed my filters and very happy with it but i keep mentioning my bathroom faucet water build up because of hard water and until now not fixed.Thank you for Jesus discovering problem with the resin part. It needs to be change and hopefully hard water will be eliminated and turn to soft water.
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The service technician, Marvin, was GREAT! Professional, knowledgeable, competent and courteous. Marvin explained every step and how the system works. Working with All Cities Water Treatment was a pleasure. The office was extremely helpful and professional. Scheduling was smooth and on time. I was reminded of scheduling via text several days ahead and updates the day of as to exact arrival. I was extremely impressed with the company and its representatives. ACWT has my highest recommendation.
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Jay was extremely helpful and knowledgeable and able to help me get the right system for my house. They were the most reasonably priced company for what I was looking for, very prompt in getting me scheduled, and so helpful during installation. I would absolutely recommend this company to everyone, for the kind people and knowledgeable services!
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We bought a water softener (that is also a water conditioner) and a reverse osmosis unit from All Cities Water Treatment. At first, we weren't happy with the placement of the drain line for the water from the regeneration process. In fact, we were quite unhappy. I called Jaye, who had given us our estimate, and explained the situation to him. He scheduled a time a few days later (it was not an urgent problem) to come out and fix the drain placement himself. All Cities gets the full five stars from us because Jaye fixed the problem fully and completely to our satisfaction. More than that, he was quite friendly and professional about it. I didn't feel the least bit of resentment from him. He wanted to make sure we were satisfied. That is so rare these days,especially when it comes to contractors. We have tested both our softened water and the water from our reverse osmosis system. The tests reveal that they are functioning properly. We are very happy!
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My second review of the company is about the RO replacement and water Softner maintenance service. I appreciate they not only change the RO filter, but also check all the setup data of the system to make sure they match with the size of the system. Marvin is very knowledgeable and nice, did very thorough work and answered my questions well, good personality, good customer service, recommended to all!!!
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