Reviews
Amazing job done today! Whole house water softener and RO installed. Eddie is very experienced and super smart, he installed... read more...Amazing job done today! Whole house water softener and RO installed. Eddie is very experienced and super smart, he installed everything neat and clean as you could tell from the photos attached! This company is one of the best value in town, I would refer them to all my friends without hesitation! read less...
Great service very responsive. Jaye was very honest on letting us know our system is working fine. We did... read more...Great service very responsive. Jaye was very honest on letting us know our system is working fine. We did a test on our water softner system and saw it had high levels of alkaline. We asked Jaye if there is any equipment to bring down alkaline levels but he advised the water in SD is naturally heavy on the alkaline side. Appreciate the honesty! read less...
We had a whole house water filtration and softener system installed. Jaye was knowledgeable about what kind of system to... read more...We had a whole house water filtration and softener system installed. Jaye was knowledgeable about what kind of system to install and what local water conditions required. I got quotes from a few other companies and the price All Cities quoted me was competitive. Jaye wasn't pushy about selling any add-ons/extras.
Turnaround time on everything (estimate appointment, quote, installation appointment) was quick. They were able to schedule installation a day after sending me the quote.
Eddy installed the system in a few hours and the workmanship was good. The system is working well so far.
I would recommend All Cities to others. read less...
Great product got an RO system no up sell! The water tastes great! Guy was on time and super nice!
Quick reply on yelp. Was able to give a quote by message. Quick and clean installation. 100% satisfied with our system.
Prompt replies to our queries, prompt arrival for the appointment. Efficient water filter installation at a good price, by a... read more...Prompt replies to our queries, prompt arrival for the appointment. Efficient water filter installation at a good price, by a pleasant technician. What more could you ask for? read less...
Top notch. Straightforward process, no issues at all. They were on time, and everything went as expected. Definitely doing business... read more...Top notch. Straightforward process, no issues at all. They were on time, and everything went as expected. Definitely doing business with them again. read less...
I got my water softener/filter installed about a month ago. When Jay first came to inspect the garage he explained... read more...I got my water softener/filter installed about a month ago. When Jay first came to inspect the garage he explained everything very thoroughly. I asked about reverse osmosis vs filtration and he also explained the difference, without trying to upsell me to add it on. Even without the reverse osmosis, I can drink water straight from the tap, and the ice from my ice maker also tastes better. I also notice a difference in my skin--it doesn't dry out anymore. Reasonable pricing. I can't remember the name of the person who came by to install it, but he was also excellent. Great local company that does great work and provides great service. read less...
Amazing service at a great price. I met with multiple companies and this was by far the best. Jaye was... read more...Amazing service at a great price. I met with multiple companies and this was by far the best. Jaye was extremely knowledgeable and was honest from the beginning without trying to be a "salesman". Definitely appreciated that. If you're looking for any kind of In-house water filtration or drinking water this is the company to do it with. read less...
Top notch. Straightforward process, no issues at all.
They were on time, and everything went as expected.
Definitely doing business with them again.
All Cities has friendly, professional workers. They put in a water softener for the house and a reverse osmosis... read more...All Cities has friendly, professional workers. They put in a water softener for the house and a reverse osmosis system in the kitchen sink several years ago and I have been very happy with the guys that have come out yearly to service and check the system and replace the filters in the kitchen. I would highly recommend All Cities! read less...
Marvin did a great job installing and answering all of our questions! He even had a bronze color to match... read more...Marvin did a great job installing and answering all of our questions! He even had a bronze color to match our sink. It was additional cost but worth it! read less...
Marvin from All Cities came in yesterday to install my new Matrix X reverse osmosis drinking water system. He was... read more...Marvin from All Cities came in yesterday to install my new Matrix X reverse osmosis drinking water system. He was extremely professional, thorough, and just an all around awesome guy. He was so confident that he stuck around to have me do a taste test of my old tap water vs. my new tap water. Needless to say, I was extremely satisfied with my new purified water. It tasted like bottled water!
Thank you again Marvin! You're the best! read less...
Jaye is an owner who cares and runs his company with customer service and satisfaction as the #1 goal. Daniel,... read more...Jaye is an owner who cares and runs his company with customer service and satisfaction as the #1 goal. Daniel, the technician who did the work on our soft water and drinking water systems was on time, friendly, knowledgeable, efficient and neat. Everything went very smoothly. read less...
We've been using this company for about 20 years. Got a water purification system and softener when we moved in.... read more...We've been using this company for about 20 years. Got a water purification system and softener when we moved in. Our service tech, Marvin is the nicest and most knowledgeable guy around and we are always happy when he shows up. read less...
We had an older whole house filter that had stopped doing its job and the water was becoming undrinkable. ... read more...We had an older whole house filter that had stopped doing its job and the water was becoming undrinkable. I did due diligence, got my three quotes and All Cities was the lowest quote by thousands. I did some checking, everything seemed good. I emailed with Jaye who gave me the additional information I needed. We set up an appointment and I was kept informed throughout about install times, really good communication. The installer showed up, took about an hour, he gave me a quick walk through of the unit and he was done. The water task great and the experience was very low stress. The work site was left clean and the unit itself looks good. read less...
Eddie did a fantastic job on the install. His work is like a masterpiece. He took the time to do... read more...Eddie did a fantastic job on the install. His work is like a masterpiece. He took the time to do some really nice welding and It was a blast watching him install our softener system and learning from him. Working with Allcities water treatment was very smooth. They are a reliable and honest company with a solid track record with reasonable prices. Very professional. In addition to Eddies awesome work I would like to thank Jaye as well for helping to arrange the install. Thanks a lot and happy to recommend Allcities in the future. read less...
These guys are great. I wanted a complete home softener system and a reverse osmosis system for the kitchen. I... read more...These guys are great. I wanted a complete home softener system and a reverse osmosis system for the kitchen. I reached out to a few companies. I chose All Cities due to their responsiveness and knowledge. I'm glad I did. The system was set-up in about 3-4 hours. I've had it for over a year now and love the silky smooth feel to the water. Also, the hard water stains on my shower glass has cleared up considerably. read less...
I had three other bids before speaking with Jaye of ACWT. The water treatment business seems to have a lot... read more...I had three other bids before speaking with Jaye of ACWT. The water treatment business seems to have a lot of flakes and high pressure conmen. My main concern was the hard water scale and spotting, which the so called " whole house filtration systems" say they will "reduce". As far as filtration of chlorine, etc. that's a nice bonus. Jaye took the time to explain their Charger system he recommended for my home and how it would address my problems. Furthermore, ACWT systems are "fine tuned" to San Diego's hard water and are legit water softeners with filtration as opposed to being filters that "reduce" hard water build up. The cost of ACWT's Charger system was very reasonable compared to the other guys "whole house filters", does what I want and more. Very pleased with ACWT process from consultation to install and happy with the unit so far! read less...
My new soft water system was installed in under 2 hrs. Jaye was very helpful and quick to respond.... read more...My new soft water system was installed in under 2 hrs. Jaye was very helpful and quick to respond. No nonsense the quote was the quote. I will have them install RO next. read less...
Excellent service! Great product!
Jaye wins the good samaritan award for helping me diagnose black oily water coming out of my cold and hot... read more...Jaye wins the good samaritan award for helping me diagnose black oily water coming out of my cold and hot kitchen sink. I described my problem and he said that this was more of a plumber issue, but he said that I should check the copper pipes that connect the water heater to the plumbing, where there are rubber o ring gaskets. Sure enough, corroded and disintegrating like nothing I have ever seen. Jaye saved me unknown amounts of money trying to troubleshoot with a plumber. If I ever need water treatment this is the place I will go.
You are the man, Jaye! read less...
After reading all the glowing reviews on Yelp, and wanting to choose a company that specialized in water purification, not... read more...After reading all the glowing reviews on Yelp, and wanting to choose a company that specialized in water purification, not a general plumber that installed packaged systems as a side line, I called All Cities Water Treatment. Marvin came out (right on time) and installed a Matrix-X reverse-osmosis system under my sink. His installation was extremely neat and well-done, and saved me a lot of space under my kitchen sink where I store cleaning products. I'm extremely pleased with Marvin's dedication to quality work and the fact that he's a very likable guy. He told me that he's been doing this for over 40 years, and it shows. A real pro. read less...
Great company to deal with. Jaye patiently answered all of our questions about the various water softening and filtration options.... read more...Great company to deal with. Jaye patiently answered all of our questions about the various water softening and filtration options. They did a great job with installation and we are happy with the results. read less...
My 20 year old self-installed water softener died. I contacted this company (and another company that has 5-star ratings). The... read more...My 20 year old self-installed water softener died. I contacted this company (and another company that has 5-star ratings). The other company didn't respond (and still hasn't, several days later). In contrast, Jaye replied within about 30 mins, and gave me a firm quote. I asked a few questions, and again Jaye replied quickly. I ended up not hiring them (because I decided that I'd just DIY again - new WiFi system is now up & running) and I told Jaye that I wouldn't be using them. He replied promptly, and wished me the best. So, I can't comment on their workmanship, but they get a definite 5 stars for being responsive, friendly, and helpful. read less...
I've had all cities water now for 3 years, and I have no regrets. Best decision I have ever made... read more...I've had all cities water now for 3 years, and I have no regrets. Best decision I have ever made for my home and my family.
Best part is working with the people like Marvin. He's been my go to guy for everything water related. He super friendly and great at his job. He was there for my install and every year after for my yearly maintenance check. Ill keep using their service because of Marvin alone! Thanks again! read less...
We had a charger pro series filtration and Softener installed about a month ago and have been very happy with... read more...We had a charger pro series filtration and Softener installed about a month ago and have been very happy with the performance of the system. The installation was a bit tricky and the team did a great job accommodating the layout of the water line. the pricing was competitive and the warranty was better than other companies i looked at. The water out of the tap tastes great and the soft water is easy on the body and fixtures . I would recommend All Cities for your water treatment needs read less...
The city water that supplied our home in Mission Hills when heated smelled like a public jacuzzi. So much chlorine... read more...The city water that supplied our home in Mission Hills when heated smelled like a public jacuzzi. So much chlorine . . . obviously bad for the skin, hair and lungs, and everything else. Research and reviews led us the All Cities Water.
Jay came out to our house and discussed all the particulars of San Diego water and how All Cities' filtration system & softener deals with it.
Joe came out and installed the copper supply line as well as the Charger filtration and softener.
Both these guys are great at their respective jobs. They were very considerate, as well as articulate on the chemistry and issues regarding our water. They have no problem explaining everything in a simplified way, which is the mark of a good educator.
I'll try and follow up later on the quality of the water after living in it for a while.
But, as for the installation, Joe couldn't have done any better: efficient, upbeat, knowledgable, and very considerate of everything. He's the kind of guy you hope you get when hiring a contractor.
Thank you. read less...
Jaye discussed all options for a water softener my home and then scheduled our installation quickly. He answered all questions... read more...Jaye discussed all options for a water softener my home and then scheduled our installation quickly. He answered all questions and was very helpful in our selection. Our installer, Joe, was punctual and did a great job on the installation in a timely and professional manner. The business gets 5 stars from me for professionalism, knowledge, and great installation. We are very happy with our water softener and would highly recommend All Cities to anyone for a water softener!! read less...
I was looking to improve my water's taste. I called All Cities Water, and they answered my call quickly. He... read more...I was looking to improve my water's taste. I called All Cities Water, and they answered my call quickly. He described the various types of systems but didn't push me into something I didn't need or want. We scheduled an appointment for a week late. Marvin showed up on time and was very respectful. He explained all what he was doing and answered my questions. He was easy to work with, and I am really impressed with how easy it was to get setup. The price was more than fair, and I really notice a change in the taste of the water. I am so glad I chose to go with All Cities. read less...
We have had our All Cities Water Treatment WATER SOFTENER and REVERSE OSMOSIS system for nearly 3 years since it... read more...We have had our All Cities Water Treatment WATER SOFTENER and REVERSE OSMOSIS system for nearly 3 years since it was installed. We LOVE the quality equipment we bought from them and the service they provide is perfect! It is super helpful that they have us on THEIR calendar to notify us to change our RO filters. We use their yearly service plan for changing out the RO Filters and when doing that... they proof all of our Water Softener's SETTINGS, check the brine tank & reset clocks since the TIME CHANGE has them off and they test our water. They are always on-time, neat & clean and always clean up the area they work in. Working with this family owned company is wonderful. Thank you Jay, Rosa & Martin! read less...
Marvin was a professional and friendly technician.
We have a very good conversation.he gave me very good information
After tons of research and multiple emails to Jaye regarding their services and systems provided, we ended up getting the... read more...After tons of research and multiple emails to Jaye regarding their services and systems provided, we ended up getting the ChloraMax installed with the ChargerPro. The installer was very knowledgeable and answered all my questions regarding the systems.
AllCities does not work on commission, so everything is a fixed price, which is a great! You don't feel pressured into buying, and they won't upsell you at all. Best of all, their systems are designed specifically for San Diego hard water read less...
Marvin showed up at my house exactly when he said he was going to. He is the most personable technician... read more...Marvin showed up at my house exactly when he said he was going to. He is the most personable technician I've ever had install anything in my home. You could tell he had done this job 1000 times before, it was clean and precise. He even realized that he had a part in his truck that would match my existing Fossetts and (thanks to his boss at All Cities Water Treatment) offered it to me and no additional cost. He made sure there were no leaks, no issues, and that I understood how everything worked before he left the house. He stayed an extra long time, on a Friday afternoon install, to replace a defective piece and made sure I had no issues at all. He let me know that if there were any issues, I could call him at any time. I highly recommend Marvin do any installs of reverse osmosis units in your home.
Thanks Marvin. read less...
We finally decided to get rid of the hassle of buying bottled water and went with All Cities for a... read more...We finally decided to get rid of the hassle of buying bottled water and went with All Cities for a reverse osmosis system. Marvin Pantig was great! He was very knowledgeable, friendly, on time and professional. He even gave his recommendation of the faucet style that complimented by current kitchen faucet. After installation he tested my water and it tested the same as the bottled water. He even tested the water pressure and assessed the recommendation for a new water pressure valve, which may have saved us a pipe "blow up" in the future. The water is great and even my husband, who had a difficult time parting with bottled water, was impressed. Yay for no more water bottles all over the place! I would highly recommend All Cities! read less...
Outstanding customer service from All Cities Water company. I spent several months researching different companies and products to have installed... read more...Outstanding customer service from All Cities Water company. I spent several months researching different companies and products to have installed at our house. I chose All Cities because they sell a system designed for our condo size. Other companies advertise and appear to sell a single unit size. Another reason is the time that Jaye spent on the phone educating me about their system and salt versus salt-free options. In contrast, I called another company and was told to look at their website, which didn’t answer my specific questions. For instance, the following questions and my experience after 3 months: 1. Will a salt water softener increase my water usage due to the monthly refresh? ANSWER: Jaye told me there may be a slight increase. After 3 months, no increase in my water bill. 2. Why do I need a water filtration system and not just drink the water from the faucet? ANSWER: Jaye told me that there is more salt in the water from the softener. The reverse osmosis system removes it. Our water is silky smooth when drinking it. Also, our lattes are more flavorful and robust. 3. Does the water recirculation system increase my electricity and/or gas bill? ANSWER: Jaye told me that the gas usage may increase. The recirculation system has a timer to minimize this gas usage. ANSWER: Due to the cold weather, we have been using our fireplace and heater. Therefore, we are unable to see if there is a major increase. Based on last year’s usage at the same time, I have not noticed a major increase in usage. Electricity increase usage is minimal. 4. How often do I need to replenish the salt container? ANSWER: Jaye told me it is based on my water usage. Typically, it is once every two months. So far, it has been about this average. I get the salt from Home Depot with a bag costing $6. The bags are outside with their pool/gardening supplies. I highly recommend All Cities Water due to Jaye and his team taking the time to educate me. I felt that they understand that it is an investment and not just some accessory being added as a whim. Thank you Jaye and your team! read less...
