Reviews

  Had new installation in early September, so far after 6 weeks and 3 visits and many messages back and forth, my water is still as hard as before and they... read more do not seem to care too much, all I got was no worry, you are under warranty, but the softener did not work from day one after I paid the whole bill, also I don't think my warranty should even start it yet.

  My new soft water system was installed in under 2 hrs.  Jaye was very helpful and quick to respond.  No nonsense the quote was the quote.  I will have them... read more install RO next.

  Jaye wins the good samaritan award for helping me diagnose black oily water coming out of my cold and hot kitchen sink.  I described my problem and he said that... read more this was more of a plumber issue, but he said that I should check the copper pipes that connect the water heater to the plumbing, where there are rubber o ring gaskets.  Sure enough, corroded and disintegrating like nothing I have ever seen.  Jaye saved me unknown amounts of money trying to troubleshoot with a plumber.  If I ever need water treatment this is the place I will go.

You are the man, Jaye!

  After reading all the glowing reviews on Yelp, and wanting to choose a company that specialized in water purification, not a general plumber that installed packaged systems as a side... read more line, I called All Cities Water Treatment.  Marvin came out (right on time) and installed a Matrix-X reverse-osmosis system under my sink.  His installation was extremely neat and well-done, and saved me a lot of space under my kitchen sink where I store cleaning products.  I'm extremely pleased with Marvin's dedication to quality work and the fact that he's a very likable guy.  He told me that he's been doing this for over 40 years, and it shows.  A real pro.

  Great company to deal with. Jaye patiently answered all of our questions about the various water softening and filtration options. They did a great job with installation and we are... read more happy with the results.

  My 20 year old self-installed water softener died. I contacted this company (and another company that has 5-star ratings). The other company didn't respond (and still hasn't, several days later).... read more In contrast, Jaye replied within about 30 mins, and gave me a firm quote. I asked a few questions, and again Jaye replied quickly. I ended up not hiring them (because I decided that I'd just DIY again - new WiFi system is now up & running) and I told Jaye that I wouldn't be using them. He replied promptly, and wished me the best. So, I can't comment on their workmanship, but they get a definite 5 stars for being responsive, friendly, and helpful.

  I've had all cities water now for 3 years, and I have no regrets. Best decision I have ever made for my home and my family.
Best part is working with... read more the people like Marvin. He's been my go to guy for everything water related. He super friendly and great at his job. He was there for my install and every year after for my yearly maintenance check. Ill keep using their service because of Marvin alone! Thanks again!

  We had a charger pro series filtration and Softener installed about a month ago and have been very happy with the performance of the system. The installation was a bit... read more tricky and the team did a great job accommodating the layout of the water line. the pricing was competitive and the warranty was better than other companies i looked at.  The water out of the tap tastes great and the soft water is easy on the body and fixtures . I would recommend All Cities for your water treatment needs

  Jaye discussed all options for a water softener my home and then scheduled our installation quickly. He answered all questions and was very helpful in our selection. Our installer, Joe,... read more was punctual and did a great job on the installation in a timely and professional manner. The business gets 5 stars from me for professionalism, knowledge, and great installation. We are very happy with our water softener and would highly recommend All Cities to anyone for a water softener!!

  I was looking to improve my water's taste. I called All Cities Water, and they answered my call quickly. He described the various types of systems but didn't push me... read more into something I didn't need or want. We scheduled an appointment for a week late. Marvin showed up on time and was very respectful. He explained all what he was doing and answered my questions. He was easy to work with, and I am really impressed with how easy it was to get setup. The price was more than fair, and I really notice a change in the taste of the water. I am so glad I chose to go with All Cities.

  had Marvin (the technician) checked and replaced my existing water filter  underneath my kitchen sink. very prompt and courteous, thorough and very professional. very happy with the end product, as... read more well. would highly recommend both the company and Marvin for your future project/s ....

  Marvin came out to service the RO system in our house. I had to shut it off because a fitting on the plastic regulator blew out and flooded the cabinet.... read more  Marvin put a gauge on my system and it read 100 psi which is too much.  Marvin said I would need a new regulator and quoted me $400.00.  I declined because I know you can adjust them easily if you have a gauge, which I do, and you can get a new one at Home Depot for $92.00 If it won't adjust.  You can rebuild them even cheaper if you want to take the time.  It took me 10 minutes to change my regulator, and set it to 55 psi.  Other than that Marvin was able to diagnose the problem, change all the filters, and test the system in just under an hour.
SF

  An update. All cities waived the service call fee but still insisted I paid $350 for a broken water pressure regulator they installed in about 2 minutes and ended up... read more failing after a few weeks. We had to have a local company come fix it, so it could be done promptly, and they explained how all cities used a cheap water regulator and also hooked up our RO wrong causing it to back flush. This alternative plumbing company ended up fixing this issues for free as they felt bad how we were treated by all cities.

My wife will be writing a review shortly as well as she feels taken advantage of.

My advice, stay clear of this company.

Horrible experience and the owner/manager kept blaming me stating we should have called him to get it fixed. So we can pay you another $125 fee to just show up? I think not.

We did call as soon as the water pressure sky rocketed. I left a message requesting a call, did not hear from him or his company so called a local plumbing company who came and fixed it right away for free! They now have my business and all cities has lost ours and is going to build a bad rep for them selves in Carlsbad.

  My wife and I have been living in San Diego for over 20 years and almost half that time we have wanted to get a water softener. We've looked into... read more and had two other companies come to our home and give us an estimate and another company did the ol' pressure sale.

After reading these Yelp reviews we decided to call up All Cities Water Treatment. I spoke with Jaye. Within minutes I could tell that this company was different. My wife and I are both teachers so we appreciate someone who can explain things. Jaye was so patient and informative in explaining soft water treatment and how their company tailors their system specifically for San Diego. I didn't feel pressured to make a decision right there, unlike another company. Rather I felt empowered and educated to make a decision after speaking with Jaye.  

After confirming our interest, the scheduling was easy and the day of installation Joe came over to install the system. He too was patient and so helpful. He spoke with me and explained to me every detail to my satisfaction. I also found him informative and patient when I asked a lot of questions. I'm new to this whole soft water thing and I feel so informed. Joe explained that they have a two year labor warranty and are a customer centered business. They said I could call them with any issue or problem, should they arise. I highly recommend this company to anyone who is looking to get a soft water system for their home.

  For over the past years, I have owned the reverse osmosis water system with the alkaline filter attachment for under the sink to provide drinkable water for our family which... read more was vital to our family's health since I knew that have fluoride sensitivities myself as adult and know that fluoride accumulation and side effects can happen years later on from my own personal research.
I had researched for local businesses that have been established for years that have USA made products and their own service technicians.
From my own opinion of the communication via email to over the phone to in person interaction of services, I have not had any issues and feel very comfortable with Allcities.